“Jim (Chaltas) has been a great help to us and Cornerstone has been an outstanding carrier for us. They have been great to work with. Top notch service.”
“THIS is why we love Cornerstone Systems!! Thank you (Mendy Goebel) & your team (Portsmouth) for getting the job done. That extra mile is why we recommend you & continue to use your services. You always conduct yourselves professionally & with kindness.”
“I am writing to let you know how much we appreciate the outstanding customer service that your staff provided last week. I called on Tara Harrell to help us with a last minute container drayage. It was an impossible timeline and a last minute request on a Friday. She went above and beyond and got it done. I want to make sure great performance and service gets rewarded. So please make sure this gets communicated and noticed. We appreciate your team. Have a great weekend. With best regards.”
“You (Susan O’Shaughnessy) have been absolutely amazing! It is so nice to see that customer service is not a lost art. You have been so professional & so helpful. I wished we were able to work with more people like you. I will use Cornerstone wherever and whenever possible and tell everyone about you.”
“Thank you (Mark Penny and Sheryl Tyson) so much for all your help with this. If you treat all your customers like I’ve been treated, then you’re saints. If I was treated extra special – then thank you even more.”
“Thank you all so much for the outstanding service!”
“I must say that Cornerstone , and you (Tanya Verhelle) personally are a Class Act. We are lucky to have you as our partner.”
“You guys (Cornerstone Portsmouth, VA) are AWESOME! Thank you so, so, much!”
“Mandee (Wade)…Received very high remarks on your service. They gave Cornerstone high praise as ‘their top intermodal provider’. Thank you to the entire Orange Team for their efforts.”
“Nancy just handled a shipment for me that had multi pick-ups and deliveries, with special requirements at times, storage at your warehouse, odd pick-up times...you name it.....the project lasted several weeks and the moves would not have gone smoothly with any other carrier. Nancy was amazing to work with!”
“I wanted you to know that I truly appreciate the communication that Jack provided for a very sensitive shipment that had to be made first thing this morning. With little notice Jack arranged pick up in Texas on Friday and delivery Monday morning into Wisconsin. This was a movement that could not fail and Jack made sure that it didn’t. Thank you.”
“It is wonderful working with carriers (Cornerstone’s Bridgette Maycott and Steve Bennick) that care so much and they are great to work with. Fantastic job.”
“You (Shannika Laurey) are amazing!”
“Congratulations Blue Team (Sheryl, Jeff, Courtney, Jazmine, Ryan)!!! Having an email from a customer is the highest compliment. Thanks for all of your hard work!”
“I was impressed from the get go with your communication and handling. This is my 50th year in international and I must say you restored my faith in how business should be done. Nancy was outstanding and was patient to answer our questions. I have used other companies in the past with not so great results so I wanted to thank you all for the quality and care you put into this for us. It is refreshing to work with your company that performs at the level you say you will. I very much appreciate that and that speaks volumes to your management and staff.”
“I just wanted to say a big "thank you" to your team (Katherine Wilson, Debbie Cisco, Mary Beth Marino, Angelica Denson, Jazmine Ross, Mike Murphy, Matt Coots, and Julian Prewitt)! You all are doing a great job!”
“Your (Mark, Katherine & Orange Team) performance has been stellar on all shipments! I have absolutely zero complaints. You guys are my “Go-To” carrier! Keep up the good work!
“Yes I will always keep you (Collis Bryant) in mind first !!! Must say true life savers!”
“Sure feels great when everything comes together on a short notice load! Excellent job (Katherine Wilson) and very professional follow through. Thanks again!”
“Katherine is an excellent associate and exemplifies an ESOP (Employee Stock Ownership Program) owner; she is very much appreciated for handling our customer’s needs on Sunday with no notice.”
"I cannot stop smiling!!! This is why I will continue to use Cornerstone because you guys NEVER fail me! You have an awesome team!! THANK YOU!!"
“I can’t thank you enough for the quality of service you and your team offer. We know we can count on Cornerstone to step up when we need it. Thanks.”
“You (Tammie Fox) are a Rock Star!!!! As always, it is a pleasure to work with you and you always provide the most excellent customer service.”
“Cathy (Larkin) is the best I have worked with. She makes my job easier!”
“You are my best company to handle problems promptly. I do value that.”
“I want to commend Brandee for her work ethic and her hard work. She goes above and beyond. She pushes with everything she has to make sure the load is moved. She reads her emails over the weekend even when she is not on call. I have worked in this business a long time. I have no doubt that Brandee does everything that she possibly can to accomplish what needs to be done for our customer. She is an asset to Cornerstone Systems and our customers! Thanks Brandee for your hard work!”
“I wanted to drop you a quick pat on the back, my dispatcher and I were going over things this morning and he really praised your company (David Vatter) for the outstanding service we have been receiving. Keep up the good work."
“Thanks so much for the phenomenal job in moving the 3 oversized pieces and 5 containers.”Alyce T
“Working on a very complex rate request I needed assistance on one last, very difficult, piece of the puzzle. Without hesitation, Sherri Tipton talked to the right carriers, made the right contacts, and found out some very important information that I needed. She’s approaching hero status…she really came to the rescue.”
“My intent is to move my loads with Cornerstone. John has always been my guy and I have no intent of switching. Ernest manages my freight better than anyone I’ve ever used.”
“Really nice follow-up job done with this situation although it certainly comes as no surprise. When the customer states “This is an excellent job of communication” the compliment is truly justified. Many thanks for your usual good work (Jan, Mike, Chanda, Angelica, Joel, Brent).”
Bruce H. and Jim C.
“All you at Cornerstone have awesome service. The best I have seen since we started shipping 40 years ago! Thanks."
“I can tell you that 4 out of the 5 times recently I called the competition, they could not cover the load…you have come through every time…I will go to you first from now on. Thanks for your continued excellent customer service.”
“As always, good job!”
“Nobody takes care of me like Jesse Villagomez, no matter when I call he always is able to help me!”
“It has been an absolute pleasure working with Cornerstone Systems.”
“David Vatter has received compliments on numerous occasions during the past six months. These compliments come from top transportation contacts conveying their appreciation for his professional efforts in bringing to them important and timely information regarding their truckload shipments.”
.“Everyone in the Phoenix office advised that Cornerstone was the way to go with these container diversions and they were exactly right!! I’ve been totally impressed with your service and communication.”
“We are looking for a company who will handle this move properly so we want to use Cornerstone.”
“I have always had good experiences with Cornerstone in the past. I find it to be a first class company.”